Shipping policy
Order Processing & Shipping Times
After you place your order, please allow 2 to 5 business days for processing. During high-demand periods, processing may take up to 7 business days.
Once your order ships, you'll receive an email with tracking information. Please note that it may take a few days for couriers to update tracking details.
Estimated Delivery Times (After Shipping):
- USA: 2-5 business days
- UK, AUS, EU, CA, ASIA, Rest of World: 8-14 business days
Please be aware that external factors, such as weather, courier delays, weekends, and holidays, may affect delivery times. We work hard to ensure your package arrives safely and on time.
Avoiding Failed Deliveries
To avoid any issues with your delivery, please double-check your shipping information after placing your order. We are not responsible for lost or undelivered packages due to incorrect addresses.
Make sure your shipping details are correct and that you or someone else can receive the package at the estimated delivery time.
Failed Deliveries
In case of a failed delivery, here’s what you can expect:
- Re-Delivery Attempts: We may be able to arrange a second delivery with our local couriers, depending on their policies.
- Additional Fees: If the failed delivery is due to an incorrect address or unavailability to receive the package, additional re-delivery fees may apply, as imposed by the courier.
Need Help?
If you encounter any delivery issues, feel free to contact us. We’re here to assist you and will do our best to resolve any problems quickly.